Faq & Support / 常见问题解答
Frequently Asked Questions
Have questions about renting, peak-season delivery, or international payments? Find clear answers and policy updates here, or click "Talk to BARD" to chat with us directly.
Flexible Subscription
Month-to-month, 1-year, or 2-year subscribe-to-own plans tailored for students.
Early Bird Savings
Save up to $378 in shipping and assembly fees and lock in priority peak slots.
Simplified Payments
All major cards accepted, plus Alipay manual setup for arriving international students.
1. Why Rent Furniture at BARD?
- BARD helps you furnish a comfortable home without the stress of buying, moving, and assembling every piece yourself. Our team coordinates delivery, setup, and pickup when you are ready to move on. Eligible subscribe-to-own plans may also let you keep selected pieces.
- Simplified setup: Skip the stress of furnishing your new home from scratch. We deliver and set up the pieces you choose, so you can focus on settling in.
- Scheduled delivery: Choose your preferred arrival date and our team will coordinate an on-time delivery window.
- Hassle-free returns: We handle furniture returns, relieving you of any stress during your move.
- Budget-friendly: Renting saves you from the upfront cost of buying furniture, giving you more financial freedom for other essentials or experiences during your time abroad. Plus, we’ve got you covered with easy payments from all major credit cards. Simply pick your desired arrival date at checkout, and we’ll ensure your furniture package arrives right on time!
- Community Connection: Join our student community! Enjoy tailored furnishings and perks like discounts and social events, making it easier to connect with fellow students and feel at home in your new environment.
- BARD helps turn an empty apartment into a livable home without the upfront cost of buying everything. We handle delivery, setup, and pickup when your rental ends. Eligible subscribe-to-own plans may also let you keep selected pieces.
2. What Products Does BARD Offer?
We have everything you need for your home – sofas, beds, desks, chairs, dining sets, and more, all designed with students in mind. Our bedroom sets start at just $79/month and include everything you need, like bed frames with storage, BARD mattresses, desks, chairs, and nightstands. Check out our shop website for more details! https://bardfurniture.com/subscribe-our-product/
- Absolutely! Our furniture is crafted from eco-friendly materials, many of our products are scratch-proof – ensuring comfort for you and your furry friends while making a sustainable choice for your home.
- Easily subscribe to bedroom products for yourself, and add living and dining products as desired!
- Exciting news! Keep your furniture hassle-free with our simple 2-year subscription plan. In the end, it’s yours to own! Don’t need everything? No worries, return what you don’t want without any extra charges or fees.
3. How to Rent Furniture at BARD?
- Our rental plans are flexible, ranging from month to month options to one (1) year, two (2) year, (subscribe-to-own) options.
- You can choose the rental duration that best suits your needs, and if your plans change, you can easily extend your rental period.
- We currently serve greater Los Angeles and selected Southern California areas depending on schedule and availability. Enter your ZIP code at checkout or contact us to confirm delivery coverage for your address.
- Choose your preferred delivery date before checkout. We accept advance reservations up to 12 months ahead, and our team will confirm the delivery window before arrival. Billing starts only after your furniture has been delivered.
- Renew Your Subscription: Extend your subscription for 1 month to 2 years. Own your furniture package for free after the new plan ends. Want to swap pieces? Just tell us, and we’ll handle it!
- Automatic Ownership: If you’re on a 2-year plan, ownership is automatic. No extra steps needed.
- Easy Returns: Life changes, and that’s okay. When your subscription ends, we’ll disassemble and remove your items. We’ll coordinate with you via email or phone, so stay in touch!”
- At BARD, you can schedule delivery and setup around your move-in date. Choose your preferred arrival date at checkout or contact us before ordering, and we will coordinate an on-time delivery window.
- No, you’ll need to schedule the pickup by contacting us. It’s best to give us a heads-up 15-30 days before your lease expires.
4. Payments & Customer Protection
- We now accept a variety of payment methods. Your monthly subscription fee will be seamlessly charged to your chosen method. Plus, for our business subscribers, we offer the convenience of scheduled monthly billing. It’s just one less thing to worry about!
- Say goodbye to deposits! Bard Furniture does not charge any security deposit. Regular delivery is a flat $199 and assembly is $179, which are both fully waived under our $99 Early Bird Promotion voucher. Instead of tied-up capital, we provide a simple monthly Customer Protection Plan (CPP) fee that covers accidental damage or loss (except for theft or misuse), giving you complete peace of mind.
- Unlock your new furniture adventure with ease! During checkout, cover shipping, installation, and your first month’s subscription fee. Then, sit back and relax as automatic credit card charges kick in on the first day of your second month, keeping your experience seamless month after month.
- BARD accepts the following payment methods: American Express, MasterCard, Visa, Discover, JCB, Google Pay, Apple Pay, etc. For international students arriving in the U.S. who do not have a U.S. bank card or credit card, the first payment can also be handled by Alipay via manual setup. Please click ‘Talk to BARD’ to start a chat and request Alipay payment setup. For international students arriving in the U.S. who do not have a U.S. bank card or credit card, the first payment can also be handled by Alipay via manual setup. Please click ‘Talk to BARD’ to start a chat and request Alipay payment setup.
- We include a Customer Protection Plan (CPP) fee in your monthly subscription, usually around 9% of the total. This plan ensures your leased items are covered against damage or loss. If you provide us with insurance that covers the full replacement value of the items before delivery, we’ll adjust the fee. The CPP fee is charged monthly until we receive the insurance certificate. It’s our way of keeping your belongings safe and giving you peace of mind!
- No worries! Bard can arrange an early pickup of your furniture if needed. Just keep in mind, since leases are legally binding, you’ll still be responsible for the remaining payments. Reach out to us for more details if you need to move out early 🙂
5. Student Discounts & Special Requests
- Yes, indeed! We offer an Early Bird Promotion that waives the $199 shipping fee and $179 installation fee (a total savings of $378) for students who purchase the $99 Early Bird voucher by July 30. This voucher secures a priority delivery slot for the peak summer/fall window of August 1 to October 31. Eligible students and landlords can also share their .edu email or landlord certification, and we’ll tailor a promo code for you! Plus, get one month free with any subscription of 1 year or longer.
- We’re here to help! If you have any other questions or specific requests, feel free to reach out to our customer service team. You can also DM our IG @Bardfurniture_LA, or email us info@bardfurniture.com.
