Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the website and services provided by Bard Furniture (“the Website,” “we,” “our,” or “us”), including but not limited to furniture sales, rentals, and subscription plans, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Furniture Rental Policies

Term, Continuation & Notice: The rental period begins on the delivery date. The notice and ownership rules below apply separately to each rental item or subscription line, including when an order contains more than one rental term. Bard Furniture will provide renewal and other notices required by applicable California law.

Month-to-Month Minimum & Continuation: New month-to-month orders have a three-month minimum and remain billed once per month on the normal schedule; three months are not collected upfront. Checkout presents one confirmation before the order is placed. After the minimum, the rental continues month to month at the original monthly amount shown for that rental line until the customer requests an end of rental or pickup at least 15 days in advance. Except for an eligible return requested within 7 days of delivery under our Returns & Exchanges Policy, if a customer ends a month-to-month rental before three successful monthly charges, the unchanged monthly order continues until the third successful charge. Failed payments do not count and no lump-sum charge replaces the monthly schedule. Outside that seven-day eligible-return exception, an early pickup does not stop or change the remaining charges through the third successful payment.

12-Month Continuation: A 12-month rental line continues month to month at the original 12-month monthly amount shown for that rental line unless the customer requests an end of rental or pickup at least 45 days before the 12-month term ends. If no timely request is made, the line continues at that same original monthly amount until the customer later requests an end of rental or pickup with at least 15 days’ advance notice.

How to Give Notice: A customer may submit an end-of-rental or pickup request by email, message, or telephone. A request is received when it reaches Bard Furniture through one of those channels. Bard Furniture may send a confirmation or request information reasonably needed to identify the order, the rental line, and the pickup location. Late or incomplete notice does not waive any payment, rescheduling, damage, collection, or other charge otherwise applicable under these Terms or separately disclosed to the customer.

Customer Protection Plan Fee & Billing: Bard Furniture does not require a traditional security deposit. Instead, a non-refundable Customer Protection Plan fee equal to 9% of monthly furniture rent applies to rental subscriptions and is billed monthly together with rent. The one-time Delivery, Setup & Pickup fee is excluded from the Customer Protection Plan calculation. The first month’s fees are charged when the order is placed; the rental period begins on delivery. The second monthly charge falls on the same day of the following month after delivery, and later monthly charges follow the delivery-date-based monthly schedule. For example, an order placed on January 1 and delivered on January 3 has its first charge on January 1 and its second monthly charge on February 3. Late payments will incur a late fee of 10% per month on the outstanding balance.

Care, Use & Subleasing: Renters must use the items in a careful and proper manner. Subleasing, relocating the furniture from the original delivery address without prior written consent, or using the furniture for illegal purposes is strictly prohibited and constitutes a material breach of this agreement.

Damage, Loss & Theft: Normal wear and tear is expected. However, the renter is fully responsible for loss, theft, or damage beyond normal wear (e.g., burns, deep stains, pet damage, water damage). Bard Furniture reserves the right to charge the renter’s payment method the full cost of repair or the current retail replacement value of the item.

Early Termination: An eligible return requested within 7 days of delivery, whether for a change of mind or a product-quality issue, waives all remaining rental-term payment obligations for the returned rental line, including any remaining month-to-month minimum or 12-month or 24-month fixed term. Existing return eligibility, refund processing, and applicable fees and deductions remain governed by our Returns & Exchanges Policy. Outside this exception, early termination of a fixed-term rental agreement is not permitted unless Bard Furniture gives prior written approval. Customers remain responsible for the full agreed subscription term and all applicable fees.

3. Sales, Subscriptions & Payments

Pricing & Billing: All prices are in USD. We reserve the right to correct pricing errors and modify prices without prior notice, except that a pricing correction after order confirmation does not change the original monthly amount for an active eligible month-to-month or 12-month rental line continuing under these Terms. Subscription plans are billed according to the selected billing cycle until canceled, ownership transfers under the applicable 24-month plan, or the subscription otherwise ends under the applicable rental agreement.

Delivery, Setup & Pickup: A single taxable $299 Delivery, Setup & Pickup fee applies once to the initial furniture subscription order and includes one normal delivery, setup, and scheduled end-of-term pickup. It does not recur on renewals, payment retries, resubscriptions, or subscription switches. The complete fee is waived only when every rental line in the order is verified as a 24-month term, or when a valid coupon explicitly authorized to waive this fee is entered at cart or checkout. A mixed-term order containing any non-24-month rental line does not qualify for the all-24-month waiver. An authorized fee-only coupon does not reduce monthly furniture rent or the Customer Protection Plan.

24-Month Subscribe-to-Own & Ownership Transfer: A 24-month rental line is eligible for ownership transfer only after all amounts due for that line have been paid in full and there is no unresolved payment default, chargeback, or other material breach. To request Bard Furniture pickup instead of ownership transfer, the customer must submit an end-of-term pickup request by email, message, or telephone at least 45 days before the 24-month term ends. If Bard Furniture does not receive a timely pickup request and all ownership-transfer conditions in this paragraph are met, ownership of that rental line automatically transfers to the customer at the end of the 24-month term. If those conditions are not met, ownership does not transfer; Bard Furniture retains title and may exercise its rights and remedies under these Terms and applicable law, including collection and recovery of the furniture. After ownership transfers, Bard Furniture has no obligation to retrieve, store, move, repair, or dispose of the furniture.

Post-Transfer Collection: A request received after ownership has transferred is a request for optional post-transfer collection service, not a rental return. If Bard Furniture agrees to provide that service, a $299 collection fee applies and must be paid or expressly authorized before scheduling. A $299 rescheduling fee applies to a customer-caused failed collection visit.

Title & Risk of Loss: For purchased items, title and risk of loss pass to you upon delivery. For an eligible 24-month Subscribe-to-Own rental line, title transfers only as stated in the ownership-transfer provision above. Until title transfers under that provision, Bard Furniture retains its ownership and any lawful security interest in the goods.

4. Delivery, Inspection & Returns

Delivery & Failed Attempts: Requested dates and delivery windows are not confirmed until a Bard Furniture team member verifies availability and building access. If a delivery or pickup fails due to the customer’s absence or inaccessible premises, a rescheduling fee of $299 will apply.

Inspection Upon Delivery: Customers must inspect all items immediately upon delivery. Any defects, missing parts, or damages must be reported to our delivery personnel on-site or via email within 48 hours. Failure to do so constitutes acceptance of the items in “as-is” condition, but does not remove the right to request an eligible product-quality return within 7 days of delivery under our Returns & Exchanges Policy.

Returns & Restocking: Custom-made items and used rental items are non-refundable except as required by applicable law or expressly stated in our Returns & Exchanges Policy. Eligible rental returns or exchanges must be requested within 7 days of delivery and are subject to a restocking fee equal to 25% of the first month’s subscription fee, plus applicable additional-logistics, cleaning, or damage costs. For an eligible rental return within that window, ordinary returns and product-quality returns both waive all remaining rental-term payment obligations for the returned rental line, including the remaining month-to-month minimum and 12-month or 24-month term. Refund processing and applicable deductions, including the separate treatment of verified defective or damaged items, remain as stated in the Returns & Exchanges Policy. Eligible standard retail purchase returns must be requested within 7 days of delivery and are subject to a restocking fee equal to 15% of the item purchase price, plus applicable return-shipping, pickup, cleaning, or damage costs. Rental items must be in original, unaltered condition (normal wear and tear excepted), while purchased retail items must be in original, unused, unaltered condition.

5. Disclaimers & Limitation of Liability

“As-Is” Provision: To the maximum extent permitted by applicable law, all products and services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including fitness for a particular purpose.

Liability Cap: Bard Furniture, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the products. Our total maximum aggregate liability for any claim shall not exceed the amount actually paid by you to us in the 2 months preceding the event giving rise to the claim.

6. Indemnification

Indemnification: You agree to indemnify, defend, and hold harmless Bard Furniture and its affiliates from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your breach of these Terms, your misuse of the products, or your violation of any third-party rights.

7. Force Majeure

Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, strikes, or supply chain disruptions.

8. Governing Law & Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Binding Arbitration & Class Action Waiver: Any dispute, claim, or controversy arising out of or relating to these Terms or the breach thereof shall be resolved by binding arbitration administered in California, rather than in court, except where applicable law requires otherwise. You and Bard Furniture agree to waive any right to a jury trial or to participate in a class action lawsuit to the fullest extent permitted by applicable law.